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by Lydia Stowe on February 03, 2022

1. Manage Constituent Requests Efficiently The global pandemic meant a surge of crisis communications flooding into agencies, city councils, and mayors' offices, in addition to the pile of usual constituent …

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Topics:State

by Nick Consler on January 24, 2022

WASHINGTON, D.C. - Monday, January 24, 2022 - As state legislatures reconvene, the redistricting process alters political boundaries, and lawmakers and staff face an unprecedented surge of inbound communications and …

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Topics:Press ReleaseState

by Josh Billigmeier on December 22, 2021

2021 has been a huge year for Fireside. Many offices have shared that they’re eager for new tech solutions to combat the shifting challenges that offices face. Like always, we’ve …

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Topics:CaseworkMailroomCOVID-19Policy Monitoring

by Thea Schmid on November 01, 2021

Over the last year and a half, we’ve learned to become creative in the ways we connect to each other, trading dinner parties for virtual coffee dates and happy hours …

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Topics:CRMCasework

by Thea Schmid on August 09, 2021

A data-driven strategy is no longer a tool of large tech companies. Big data has permeated all sectors of life — from a smartwatch to the halls of Congress. In …

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Topics:CRMCongressMailroomPolicy Monitoring

by Torsten Knabe on June 30, 2021

Websites (yes, even public sector websites) need a redesign every two or three years. Even if your website’s appearance and navigation structure isn’t cause for alarm, its accessibility features should …

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Topics:WebAccessibility

by Josh Billigmeier on May 26, 2021

For those that have not heard, I have exciting news to share! Fireside is taking the next step in our journey by joining FiscalNote, a leading provider of global policy …

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Topics:Congress

by Nick Consler on May 24, 2021

Washington, DC - May 24, 2021 - Fireside, a Washington, DC-based provider of SaaS constituent management workflow tools to Capitol Hill, announces it has been acquired by FiscalNote, a leading technology …

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Topics:Press Release

by Thea Schmid on May 07, 2021

By regularly including surveys in your newsletters, your office stands to gain organically collected data and increased opt-ins for your mailing lists. So constituents and staffers can make the most …

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Topics:Newsletter

by Isabella Seeman on May 05, 2021

Fireside knows that valuable communication with constituents and in-office collaboration are important to our offices. Single Form Letter emphasizes both sides of the form letter process through in-app editing, collaboration …

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Topics:CRMMailroom