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While logging calls or mail in Fireside21, you may...

I’m excited to announce that the Democracy Fund has given Fireside21 a $100,000 grant to explore the application of machine learning in our constituent relationship management platform.

Machine learning is a technology that’s now being widely used in the commercial space. When you shop on Amazon and see suggestions for related products, that’s machine learning in action. When Spotify...

Summer is here. You know what that means: camping, cookouts, and communications. For all of these things, you need to prepare. For camping, you need a flashlight, a tent, and supplies. What is a cookout without cheeseburgers and hot dogs? Now that it’s summer and Congress is creeping out of blackout, how do you set yourself up for communications success to prepare for the next blackout?

That’s...

The 4th Annual Fireside Feature Frenzy has wrapped! After a week and nearly 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a comprehensive...

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

When people think about the First Amendment of the United States Constitution, a great deal of focus lands on two of the protected freedoms. There’s lots of conversation about the freedom of speech and the freedom of religion, but often overshadowed has been the freedom to petition the government. In 2017, communicating with elected representatives has finally found its moment in the sun.

The 3rd Annual Fireside Feature Frenzy has wrapped! After a week and more than 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your winning suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a...

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

One year ago, Fireside21 held the 2nd Annual Feature Frenzy - an opportunity for Fireside users to vote for which customer-suggested feature ideas we should produce over the next year. With the 2017 Frenzy beginning this Monday, we are excited to reveal the four winning features that will soon be deployed to your accounts.

That’s the best part about the Frenzy: you ask for it, then we...

The first 50 days of the new Congress have been awe-inspiring; witnessing citizens and their elected officials fully embrace the spirit of a representative democracy and communicate at unbelievable rates. At Fireside21, we’ve been floored watching the incredible spike in constituent engagement, with some offices receiving as much as four-times the normal volume of emails. We’re also...