Slash sorting and reply time with built-in AI that thematically groups mail and suggests templates to use for responses. Constituent records include copies of all communications and survey responses so you have a complete view of each constituent’s relationship with your office.
A comprehensive constituent management solution
Triage and respond to emails
Strengthen your relationships
Send everything from newsletters to press releases to 499s. Fireside Federal simplifies your job with a drag-and-drop editor, audience targeting tools, mobile-ready templates, and SMS broadcasting capabilities.
Monitor your member’s comments
Never miss a comment made in congressional hearings or on the floor. Fireside Federal’s technology uploads transcripts within an hour, allowing you to easily keep track of what’s been said.
Resolve constituent issues
Manage casework efficiently with tools for filtering cases, tracking message threads, and setting reminders. Fireside’s casework hub was built to group multi-way conversations between constituents, agencies, and caseworkers.
Tailor your communications
Use sophisticated targeting data to refine outreach efforts and responses to complex issues. Fireside automatically updates constituent data when there is new publicly available information.
Reach more of your electorate
Engage and gather feedback from constituents with moderated conversations accessible via any device — traditional or mobile.
Build your online presence
Create that all-important first impression with a custom logo and a website that’s secure and easy to manage. More than 150 members and committees in Congress have Fireside-built websites!
Monitor policy developments
Track the legislation and issues that impact constituents. CQ and FiscalNote provide bill alerts and expert legislative analysis so you can proactively converse with constituents about policy impacts.
Track local issues
Closely monitor the development of key issues in the cities, counties, and school districts of your home district and know when to attend key meetings or follow up with local lawmakers.
Easily handle constituent requests to tour the White House or the Capitol. Fireside integrates with the TourTrackr scheduling service to log tour inquiries in your CRM and ensure tours are reserved in a timely manner.
A comprehensive approach to public office
Fireside Federal is the only constituent management solution explicitly designed for Capitol Hill. Whether you’re looking to strengthen ties with constituents, conserve resources, or simply do your job more efficiently, Fireside provides all the tools and support you need.