Efficiently reply to residents who have personal requests, or connect them to the right point of contact. A contact form embedded on your website integrates with Fireside Local to download emails and log them on constituents’ profiles.
A platform built for citizen engagement
Reply to requests
Send updates on your work
Share progress on initiatives, ordinances, and measures using professionally designed templates and a built-in resident list. Audience filters help you narrow that list when updates only affect a portion of the people you serve.
Resolve citizens’ concerns
Solve problems quickly with tools that bridge the disconnect between council members and municipal or county staff. Contact information is preloaded for the appropriate points of contact, and back-and-forth communications are all logged in a centralized place.
Send relevant communications
Use detailed constituent data to better understand and effectively communicate how initiatives impact residents. Your database serves as a dynamic storehouse for contact information, employment data, home ownership status, and more.
Connect with residents
Boost engagement in outlying areas and multilingual communities using virtual town halls that are easy to use and accessible via any device — landline, mobile, or web. All town halls are professionally engineered and moderated to ensure they run smoothly.
Know you’re complying with all information request laws. All communications are stored in a database easily searchable by constituent and date range, and Fireside Local accommodates data retention policies where possible. Data stored in Fireside is never sold.
Designed to help you serve your community
Fireside saves you hours of time each week by combining multiple outreach tools into a single platform. With Fireside, you can stay abreast of changes to important issues at both local and state levels and easily keep citizens informed.