Blog

CRM Myths

Myth 1: I can’t switch my constituent relationship management platform until the end of the year because I already signed an annual contract

You are not locked into your contract. House rules state that you can break your CRM contract at any time.

That’s right, anytime.

Here’s another tip: The best time to switch during an election year is October. Your volume of mail decreases, giving you time...

Read More

Topics: CRM, Newsletter, Web

Q&A with the CEO, Josh Billigmeier

 

What inspired you to start Fireside?

I spent the first part of my career at several startups, but playing the startup lottery as an employee didn’t work out for me. One company after another went out of business — as 90 percent of startups do. I wanted to do programming, and I wanted to know that my work was making a positive impact on people's lives. The best part of my job now is knowing that...

Read More

Topics: CRM, Small Business, Technology

Building Tools for Building Tools

 

At Fireside, the Engineering team is allowed to experiment with tools they find helpful to get work done. In the early teens when we tried writing code on OSX for our .Net application, Engineering staff variously used TextMate and Sublime Text along with Vim. You couldn't build the app (no, Mono didn't support all the APIs), but it shortened the cycle for some kinds of development.

The Web...

Read More

Topics: Web, C#, Coding, HTML

Why We Do What We Do

“Work smarter, reach further, and discover more. Every day, we help our clients foster stronger connections.”

It’s our mission statement, and it’s what we focus on day in and day out. With over 170 clients, we understand that there is no one solution for all offices. That’s why we focus on each office’s individual needs and building personal relationships with our clients.

As previous Hill...

Read More

A Day in the Life of a Capitol Hill Office

Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...

Read More

Topics: Phones, Newsletter, CRM, Web

Fireside: Refueling the Flame

Fireside Announces New Brand Identity

Washington, DC, September 12, 2018 -- Fireside, a software company catering to members of Congress, announces the implementation of a new brand designed to reflect its ongoing mission to simplify the complexity of the Hill. The company’s new look reflects its success in forging strong client relationships and fostering client-constituent connections.

While...

Read More

The Ecosystem of Congress

 
We all know that November is right around the corner. Before you know it, everyone will be in Washington preparing for the 116th Congress.
 
One thing that was never clearly explained to me when I first came to Washington is how the Capitol Hill ecosystem really works. As complex as a congressional office may seem at first, things are even more tangled than you might think. What happens...

Read More

Topics: CRM, Web, Phones, Newsletter

Enhance your Digital Presence

Often, your website serves as the first and primary point of contact that your constituents have with you as their elected representative. First impressions are important, and that’s why it’s critical that your website is not only attractive and appealing, but compelling enough that your users can navigate it intuitively ― and make them want to visit again and again. Some good examples of...

Read More

Topics: Web, Newsletter

How to Maximize your August Recess in Fireside

Many of us look forward to the quiet time August brings on the Hill. In addition to giving us time to catch up on work that we’ve been putting off, it’s also the best time to prepare ourselves to hit the ground running for next Congress. Here are a few tips on how to get the most out of August recess!

Merging Duplicate Profiles

While logging calls or mail in Fireside21, you may...

Read More

Topics: CRM

Fireside Explores the Time-Saving Benefits of Machine Learning

I’m excited to announce that the Democracy Fund has given Fireside21 a $100,000 grant to explore the application of machine learning in our constituent relationship management platform.

Machine learning is a technology that’s now being widely used in the commercial space. When you shop on Amazon and see suggestions for related products, that’s machine learning in action. When Spotify...

Read More

Contact Us

Address:
409 7th Street, NW, Suite 400
Washington, D.C. 20004