You are not locked into your contract. House rules state that you can break your CRM contract at any time.
That’s right, anytime.
Here’s another tip: The best time to switch during an election year is October. Your volume of mail decreases, giving you time...
Topics: CRM, Newsletter, Web
What inspired you to start Fireside?
I spent the first part of my career at several startups, but playing the startup lottery as an employee didn’t work out for me. One company after another went out of business — as 90 percent of startups do. I wanted to do programming, and I wanted to know that my work was making a positive impact on people's lives. The best part of my job now is knowing that...
Topics: CRM, Small Business, Technology
At Fireside, the Engineering team is allowed to experiment with tools they find helpful to get work done. In the early teens when we tried writing code on OSX for our .Net application, Engineering staff variously used TextMate and Sublime Text along with Vim. You couldn't build the app (no, Mono didn't support all the APIs), but it shortened the cycle for some kinds of development.
The Web...
“Work smarter, reach further, and discover more. Every day, we help our clients foster stronger connections.”
It’s our mission statement, and it’s what we focus on day in and day out. With over 170 clients, we understand that there is no one solution for all offices. That’s why we focus on each office’s individual needs and building personal relationships with our clients.
As previous Hill...
Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...
Topics: Phones, Newsletter, CRM, Web
Fireside Announces New Brand Identity
Washington, DC, September 12, 2018 -- Fireside, a software company catering to members of Congress, announces the implementation of a new brand designed to reflect its ongoing mission to simplify the complexity of the Hill. The company’s new look reflects its success in forging strong client relationships and fostering client-constituent connections.
While...
Topics: CRM, Web, Phones, Newsletter
Topics: Web, Newsletter
Many of us look forward to the quiet time August brings on the Hill. In addition to giving us time to catch up on work that we’ve been putting off, it’s also the best time to prepare ourselves to hit the ground running for next Congress. Here are a few tips on how to get the most out of August recess!
Merging Duplicate Profiles
While logging calls or mail in Fireside21, you may...
Topics: CRM
I’m excited to announce that the Democracy Fund has given Fireside21 a $100,000 grant to explore the application of machine learning in our constituent relationship management platform.
Machine learning is a technology that’s now being widely used in the commercial space. When you shop on Amazon and see suggestions for related products, that’s machine learning in action. When Spotify...