Good news: We've completely changed our approach to casework email. It’s now available in a tab right next to Internal Note. Staffers now can easily communicate with constituents and agency …

House CRM provider suggests changes to how Congress communicates with constituents Washington, DC — Today, the House Franking Commission adopted suggestions from Josh Billigmeier, CEO at Fireside, to streamline the …

At Fireside, we do things a little differently. You may have heard that we’re more than just a constituent relationship management provider for Capitol Hill because of our company culture …

Washington, DC, October 31, 2019 - Today, Fireside CEO, Josh Billigmeier, testified before the House Select Committee on the Modernization of Congress. The hearing was entitled Congress and the Frank: …

When people want to contact their member of Congress, obtain assistance, or learn more about their representation in Washington, the member’s website is often the first place they go. If …

Every day at the office, you log into Fireside, do your work, and then log out. But did you know that Fireside is more than just a constituent relationship management …

Are you using Microsoft Outlook for your office’s press releases and mass mailings? Find out how Fireside can help you overcome the new 500-contact limitation in Office 365’s Outlook and …

Many of the congressional offices using Fireside proudly state that they are able to turn around mail in two days or less. We’ve talked to the staff in these offices …

The Why Congressional offices receive overwhelming amounts of mail expressing all kinds of sentiments. As volume has increased, we’ve watched our clients grow frustrated with their inability to manage the …

Memorial Day weekend — a time for grilling, watching baseball, and more importantly, preparing for summer interns. When the new crew of eager beavers barges through the doors of the …