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Who We Are

Fireside is the premier all-in-one constituent relationship management (CRM) platform built for government. Our automated mailroom, relational database, mobile-ready newsletters, and casework hub work together so all the tools you need are accessible in one comprehensive platform.

With every problem we solve and product we create, Fireside strives to strengthen ties between constituents and their government. Our efficient and collaborative platform empowers you to focus on what matters most — building strong relationships with constituents.

Our Story

Back in 2001, our founders, Josh and Jeff, realized that tech tools for government lagged far behind private sector innovations. By harnessing the power of the digital age, they created Fireside to enable elected officials to communicate efficiently with constituents. Just as Franklin D. Roosevelt sought to bring government to constituents’ living rooms during his “fireside chats,” Fireside gave a new generation of legislators the same power.

Since 2001, both the political and technological landscapes have changed in unforeseen ways — constituent engagement has skyrocketed and new technologies like machine learning have enhanced CRM capabilities. Through our 20+ years in business, we’ve provided increasingly powerful govtech solutions. Looking ahead to tomorrow’s challenges, we’ve partnered with FiscalNote — their proficiency in data analytics combined with our unique government expertise will launch government/constituent relationships into all new territory.

Take a look back at the past seven decades of CQ as FiscalNote CEO,
Tim Hwang, reflects on the legacy that is now CQ & Roll Call.

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FiscalNote offers innovative policy monitoring
tools that deliver the most comprehensive
coverage on the market.

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CQ Resource Center

Visit CQ’s resource center for best
practices and solutions for your
legislative tracking needs.

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About FiscalNote

FiscalNote (NYSE: NOTE) is a leading technology provider of global policy and market intelligence. By uniquely combining AI technology, actionable data, and expert and peer insights, FiscalNote empowers customers to manage policy, address regulatory developments, and mitigate global risk. Since 2013, FiscalNote has pioneered technology that delivers mission-critical insights and the tools to turn them into action.

Home to CQ, Equilibrium, FrontierView, Oxford Analytica, VoterVoice, and many other industry-leading brands, FiscalNote serves more than 5,000 customers worldwide with global offices in North America, Europe, Asia, and Australia. To learn more about FiscalNote and its family of brands, visit FiscalNote.com and follow @FiscalNote.

Triage and respond to emails

Slash sorting and reply time with built-in AI that thematically groups mail and suggests templates to use for responses. Constituent records include copies of all communications and survey responses so you have a complete view of each constituent’s relationship with your office.

Strengthen your relationships

Spend less time executing and more time optimizing your message. Our platform simplifies your job with a drag-and-drop editor, audience targeting tools, mobile-ready templates, and SMS broadcasting capabilities. Fireside makes it easy to send everything from newsletters to press releases to 499s.

Monitor your member’s comments

Never again miss a comment made in congressional hearings or on the floor. Our technology loads transcripts directly into Fireside within an hour, allowing you to easily keep track of what’s been said.

Resolve constituent issues

Manage casework with exacting efficiency with tools for filtering cases, tracking message threads, and setting reminders. Our casework hub was built from the start to group multi-way conversations between constituents, agencies, and caseworkers.

Tailor your communications

Use sophisticated targeting data to refine outreach efforts and responses to complex issues. Fireside automatically updates constituent data when there is new publicly available information.

Reach more of your electorate

Engage and gather feedback from constituents with moderated conversations accessible via any device — traditional or mobile.

Build your online presence

Create that all-important first impression with a custom website that’s secure and easy to manage. More than 150 members and committees have Fireside-built websites!

Quickly process constituent requests

Easily handle requests to tour the White House or the Capitol. Fireside integrates with the TourTrackr scheduling service to log tour inquiries in your CRM and ensure tours are reserved in a timely manner.

Want to see it in action?

See how Fireside Federal can help you work smarter!

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