Staff Assistants manage the reception area, greet guests, and log phone calls and messages. They might also be responsible for handling constituent mail and flag, meeting, and tour requests.
To learn more in-depth details about using Fireside, check out our comprehensive Fireside Guide. As a Staff Assistant, we recommend you check out the Mailroom section to learn more about the inbox and handling mail from batches. If you process any webform requests via casework, you'll want to review this section as well.