Top Reasons Your Office Will Love Us
FREQUENTLY ASKED QUESTIONS
I’m also interested in Fireside CRM. Will I be able to obtain eNewsletter service at a discount?+—All of our Fireside CRM clients receive eNewsletter services as part of their package at no additional charge! In addition to cost savings, hosting both services on Fireside21 allows your office to take advantage of the integrated constituent databases, which allows your to build more specific mailing target lists in less time.
We’ve heard that some eNewsletter vendors have been hacked in the past. Will my data be secure with Fireside21?+—We have always been fully compliant with House information security regulations and physically house our servers on the Hill behind the House’s firewall, which provides maximum data security. Our software is built on our own platform rather than open source platforms, which often targeted by malicious attacks, and we have never experienced a single significant security breach.
How do we import our Fireside eNewsletter subscriber list into our Fireside CRM?+—If your office uses Fireside21 for both eNewsletter and CRM, then you don’t have to worry about importing or synchronizing subscriber lists - both services share the same constituent database, meaning that any new subscribers to your office’s eNewsletter will automatically appear in your CRM database as well.