Legislative Correspondents (LC) log, organize, and manage mail that the office receives. This guide covers batching mail for response, creating form letters, customizing responses, tagging issue and affiliation codes for reporting, and message targeting.
To learn more in-depth details about using Fireside, check out our comprehensive Fireside Guide. We recommend that LCs review the Mailroom section, but you will find info relevant to your role throughout the Guide. Another page of note is this one on bulk mailings, which will provide you tips on setting up your office's 499 program.
Everyone needs a little help now and then. To help you out, we have on-demand videos on every component in Fireside, including the inbox, mailroom tools, casework tools, web and newsletter tools, and live events. Best of all, to be flexible with your ever-changing schedule, these videos are available to you at any point during your day!
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If you have any questions, please feel free to reach out by clicking on the chat feature, giving us a call at 202-621-5121 or by emailing us at the link below.