Interns manage the reception area, greet guests, assist caseworkers and log phone calls and messages. Sometimes, they also manage mail and constituent requests for flags, meetings, and tours.
Your office’s intern coordinator will determine your day-to-day responsibilities. If they’d like you to log incoming calls and emails to keep track of constituent communication, visit the Staff Assistant one-pager to find a more detailed workflow.
To learn more in-depth details about using Fireside, check out our comprehensive Fireside Guide.