District Directors supervise Constituent Service Representatives in their work processing casework, oversee constituent outreach, and manage in-district events and appearances for the Representative. District Directors rely on Fireside to monitor casework progress and manage constituent and local official demographic data.
To learn more in-depth details about using Fireside, check out our comprehensive Fireside Guide. As a district director, we recommend you read through the Casework and Reports sections specifically, but you will find info relevant to your role throughout the Guide. The My Settings page will also have useful info for your entire casework team.
Everyone needs a little help now and then. To help you out, we have on-demand videos on every component in Fireside, including the inbox, mailroom tools, casework tools, web and newsletter tools, and live events. Best of all, to be flexible with your ever-changing schedule, these videos are available to you at any point during your day!
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If you have any questions, please feel free to reach out by clicking on the chat feature, giving us a call at 202-621-5121 or by emailing us at the link below.