As members of the Account Team, Client Success Specialists are always in a client-facing position, and as such, it is critical to leave a positive impression through communication and support to ensure client satisfaction.
At Fireside, we’re passionate about making Congress work better and more efficiently, and that zeal has made us the fastest growing software vendor on Capitol Hill. We have a fun, casual, collaborative work environment where we successfully manage over 175 clients in Congress, including more than one-third of House offices. Our beautiful workspace is in the heart of DC, just blocks from the Capital One Arena and the National Mall.
We offer the best of both worlds at Fireside: Like a startup, we’re nimble, jeans-friendly, and have great snacks, but as a recognized brand, we’re not struggling to find the right product/market fit. Instead, we’re actively solving big challenges for our customers as we continue to grow our base. As a well-established company, we offer employment stability, including terrific benefits and a cool office in a great location, yet we still exude the exciting vibe of a growing company.
Our team loves our signature Fireside Fun activities each month, including happy hours, ropes adventures, cooking classes, and baseball games — rain delays notwithstanding.
Please submit your resume below and we'll consider you for a future opportunity.
