Blog

5 Ways to Maximize Your Outreach

The first 50 days of the new Congress have been awe-inspiring; witnessing citizens and their elected officials fully embrace the spirit of a representative democracy and communicate at unbelievable rates. At Fireside21, we’ve been floored watching the incredible spike in constituent engagement, with some offices receiving as much as four-times the normal volume of emails. We’re also...

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Topics: CRM, Newsletter, Phones, Web

Jumpstart Your Congressional Outreach Plan

It’s a new year and, as with any fresh start, it’s a great time to begin building a plan for the future. Truly powerful constituent outreach programs do not happen by accident; having a blueprint and being able to execute it is essential. The 115th Congress looks to be busy and now is the perfect time to prioritize your future communication plans. Established offices may want to increase...

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Topics: CRM, Newsletter, Phones, Web

5 Questions to Ask Before a Redesign

With the Election rapidly approaching, many offices are transitioning away from 2016 and laying the groundwork for the 115th Congress. One of the best ways to strategize for a productive 2017 is to examine your web presence. Technology, like life, moves pretty fast - if you don’t stop and look around once in awhile, you might fall behind.

When you’re evaluating your current website, here...

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Topics: Web

Here, There and Everywhere

Working in a Congressional office means always being on the go. Fireside21 understands the demands on your time and makes its services available for you anywhere you need them - even while you're away from your desk or outside the office!

Whether you’re working from home on your personal laptop or at a district event with the Member and a mobile device, Fireside21’s software can be...

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Topics: CRM, Newsletter, Phones, Web

The Frenzied Four

Voting has ended for the 2nd Annual Fireside21 Feature Frenzy! After five days and nearly 1,500 votes from Fireside clients, four winning customer features have emerged as the cream of the crop. Thank you to everyone for voting!   

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a comprehensive...

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Topics: CRM, Newsletter, Web

The Frenzy of March

The Annual Fireside21 Feature Frenzy has returned and it’s frenzier than ever!

During the Feature Frenzy, you get to vote for customer feature suggestions in four different categories: Casework, Mailroom, Outreach (Website and Newsletter) and People. The four winning features will be investigated, prototyped and produced by our developers and then deployed to your account. Online voting...

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Topics: CRM, Newsletter, Web

The Blackouts are Coming! - A Guide for Blackout Success

It’s important to set yourself up for success by maximizing your opportunities both in and out of the 2016 Blackout periods. During Blackouts, you are permitted to send 499s and communicate with your opt-in list, so increasing the number of constituents subscribing to receive communications from your office should be a priority. To boost the effectiveness of your communications both...

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Topics: CRM, Newsletter, Phones, Web

Audience Game Changers

Audiences in Fireside have always been dynamic, but today they are getting even better! A ton of new features have been deployed to the Audience Builder, providing more ways to enhance your constituent communications -- the perfect way to kickoff the 2016 cycle!

Casework Criteria You can now use criteria involving agency, case status, case outcome and creation date. Include people with...

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Topics: CRM, Newsletter, Phones, Web

Build Opt-In Lists with Surveys

The State of the Union Address is a fantastic time to touch base with your constituents, especially going into the 2016 cycle. Engaging your district with letters or emails is great, but if you also want to increase your Newsletter Opt-Ins, there is no better way than with a Fireside survey.

Adding Subscribers The survey can be as quick or comprehensive as you like. If your main goal is...

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Topics: Newsletter, Web

October Surprise: You Voted, We Coded

In March we introduced the Fireside Feature Frenzy, an opportunity for Fireside users to vote for many of the feature ideas and suggestions we had gathered from customers during the previous year. After two rounds and more than 1,500 votes, we had a Final Four - so we decided to do all four features!

So far we’ve completed and deployed the first two features you voted for:

Mailroom - Batch...

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Topics: CRM, Newsletter, Phones, Web

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Washington, D.C. 20004