Blog

CRM Myths

Myth 1: I can’t switch my constituent relationship management platform until the end of the year because I already signed an annual contract

You are not locked into your contract. House rules state that you can break your CRM contract at any time.

That’s right, anytime.

Here’s another tip: The best time to switch during an election year is October. Your volume of mail decreases, giving you time...

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Topics: CRM, Newsletter, Web

Building Tools for Building Tools

 

At Fireside, the Engineering team is allowed to experiment with tools they find helpful to get work done. In the early teens when we tried writing code on OSX for our .Net application, Engineering staff variously used TextMate and Sublime Text along with Vim. You couldn't build the app (no, Mono didn't support all the APIs), but it shortened the cycle for some kinds of development.

The Web...

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Topics: Web, C#, Coding, HTML

A Day in the Life of a Capitol Hill Office

Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...

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Topics: Phones, Newsletter, CRM, Web

The Ecosystem of Congress

 
We all know that November is right around the corner. Before you know it, everyone will be in Washington preparing for the 116th Congress.
 
One thing that was never clearly explained to me when I first came to Washington is how the Capitol Hill ecosystem really works. As complex as a congressional office may seem at first, things are even more tangled than you might think. What happens...

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Topics: CRM, Web, Phones, Newsletter

Enhance your Digital Presence

Often, your website serves as the first and primary point of contact that your constituents have with you as their elected representative. First impressions are important, and that’s why it’s critical that your website is not only attractive and appealing, but compelling enough that your users can navigate it intuitively ― and make them want to visit again and again. Some good examples of...

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Topics: Web, Newsletter

One Shining Frenzy

The 4th Annual Fireside Feature Frenzy has wrapped! After a week and nearly 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a comprehensive...

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Topics: CRM, Newsletter, Web

Crazy Little thing Called Frenzy

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

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Topics: CRM, Newsletter, Web

The Fast and the Frenzious

The 3rd Annual Fireside Feature Frenzy has wrapped! After a week and more than 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your winning suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a...

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Topics: CRM, Newsletter, Web

Let's Go Frenzy

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

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Topics: CRM, Newsletter, Web

New Features: A Year in Frenzy

One year ago, Fireside21 held the 2nd Annual Feature Frenzy - an opportunity for Fireside users to vote for which customer-suggested feature ideas we should produce over the next year. With the 2017 Frenzy beginning this Monday, we are excited to reveal the four winning features that will soon be deployed to your accounts.

That’s the best part about the Frenzy: you ask for it, then we...

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Topics: CRM, Newsletter, Web

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