Congressional offices receive overwhelming amounts of mail expressing all kinds of sentiments. As volume has increased, we’ve watched our clients grow frustrated with their inability to manage the deluge of mail manually. Sometimes it takes overtime or even coming in on the weekend to accurately tag every piece of inbound correspondence by issue and sentiment, whether pro or con. We...
Topics: CRM, Coding, Small Business, Technology, Machine Learning
At Fireside, your experience means everything to us. That’s why we designed our new interface from the ground up with a focus on efficiency, clarity, and aesthetics. There’s a lot that will be familiar to you, and you’re going to love what’s new.
The Fireside platform has always been easy to navigate, and we’ve taken that a step further, relocating the global navigation to be vertical...
Topics: CRM, Small Business, Technology, UI
What inspired you to start Fireside?
I spent the first part of my career at several startups, but playing the startup lottery as an employee didn’t work out for me. One company after another went out of business — as 90 percent of startups do. I wanted to do programming, and I wanted to know that my work was making a positive impact on people's lives. The best part of my job now is knowing that...
Topics: CRM, Small Business, Technology