Blog

A Day in the Life of a Capitol Hill Office

Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...

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Topics: Phones, Newsletter, CRM, Web

The Ecosystem of Congress

 
We all know that November is right around the corner. Before you know it, everyone will be in Washington preparing for the 116th Congress.
 
One thing that was never clearly explained to me when I first came to Washington is how the Capitol Hill ecosystem really works. As complex as a congressional office may seem at first, things are even more tangled than you might think. What happens...

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Topics: CRM, Web, Phones, Newsletter

5 Ways to Maximize Your Outreach

The first 50 days of the new Congress have been awe-inspiring; witnessing citizens and their elected officials fully embrace the spirit of a representative democracy and communicate at unbelievable rates. At Fireside21, we’ve been floored watching the incredible spike in constituent engagement, with some offices receiving as much as four-times the normal volume of emails. We’re also...

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Topics: CRM, Newsletter, Phones, Web

Jumpstart Your Congressional Outreach Plan

It’s a new year and, as with any fresh start, it’s a great time to begin building a plan for the future. Truly powerful constituent outreach programs do not happen by accident; having a blueprint and being able to execute it is essential. The 115th Congress looks to be busy and now is the perfect time to prioritize your future communication plans. Established offices may want to increase...

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Topics: CRM, Newsletter, Phones, Web

Here, There and Everywhere

Working in a Congressional office means always being on the go. Fireside21 understands the demands on your time and makes its services available for you anywhere you need them - even while you're away from your desk or outside the office!

Whether you’re working from home on your personal laptop or at a district event with the Member and a mobile device, Fireside21’s software can be...

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Topics: CRM, Newsletter, Phones, Web

The Blackouts are Coming! - A Guide for Blackout Success

It’s important to set yourself up for success by maximizing your opportunities both in and out of the 2016 Blackout periods. During Blackouts, you are permitted to send 499s and communicate with your opt-in list, so increasing the number of constituents subscribing to receive communications from your office should be a priority. To boost the effectiveness of your communications both...

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Topics: CRM, Newsletter, Phones, Web

Audience Game Changers

Audiences in Fireside have always been dynamic, but today they are getting even better! A ton of new features have been deployed to the Audience Builder, providing more ways to enhance your constituent communications -- the perfect way to kickoff the 2016 cycle!

Casework Criteria You can now use criteria involving agency, case status, case outcome and creation date. Include people with...

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Topics: CRM, Newsletter, Phones, Web

October Surprise: You Voted, We Coded

In March we introduced the Fireside Feature Frenzy, an opportunity for Fireside users to vote for many of the feature ideas and suggestions we had gathered from customers during the previous year. After two rounds and more than 1,500 votes, we had a Final Four - so we decided to do all four features!

So far we’ve completed and deployed the first two features you voted for:

Mailroom - Batch...

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Topics: CRM, Newsletter, Phones, Web

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Washington, D.C. 20004