Blog

Jumpstart Your Congressional Outreach Plan

It’s a new year and, as with any fresh start, it’s a great time to begin building a plan for the future. Truly powerful constituent outreach programs do not happen by accident; having a blueprint and being able to execute it is essential. The 115th Congress looks to be busy and now is the perfect time to prioritize your future communication plans. Established offices may want to increase...

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Topics: CRM, Newsletter, Phones, Web

Here, There and Everywhere

Working in a Congressional office means always being on the go. Fireside21 understands the demands on your time and makes its services available for you anywhere you need them - even while you're away from your desk or outside the office!

Whether you’re working from home on your personal laptop or at a district event with the Member and a mobile device, Fireside21’s software can be...

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Topics: CRM, Newsletter, Phones, Web

The Frenzied Four

Voting has ended for the 2nd Annual Fireside21 Feature Frenzy! After five days and nearly 1,500 votes from Fireside clients, four winning customer features have emerged as the cream of the crop. Thank you to everyone for voting!   

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a comprehensive...

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Topics: CRM, Newsletter, Web

The Frenzy of March

The Annual Fireside21 Feature Frenzy has returned and it’s frenzier than ever!

During the Feature Frenzy, you get to vote for customer feature suggestions in four different categories: Casework, Mailroom, Outreach (Website and Newsletter) and People. The four winning features will be investigated, prototyped and produced by our developers and then deployed to your account. Online voting...

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Topics: CRM, Newsletter, Web

The Blackouts are Coming! - A Guide for Blackout Success

It’s important to set yourself up for success by maximizing your opportunities both in and out of the 2016 Blackout periods. During Blackouts, you are permitted to send 499s and communicate with your opt-in list, so increasing the number of constituents subscribing to receive communications from your office should be a priority. To boost the effectiveness of your communications both...

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Topics: CRM, Newsletter, Phones, Web

Audience Game Changers

Audiences in Fireside have always been dynamic, but today they are getting even better! A ton of new features have been deployed to the Audience Builder, providing more ways to enhance your constituent communications -- the perfect way to kickoff the 2016 cycle!

Casework Criteria You can now use criteria involving agency, case status, case outcome and creation date. Include people with...

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Topics: CRM, Newsletter, Phones, Web

Build Opt-In Lists with Surveys

The State of the Union Address is a fantastic time to touch base with your constituents, especially going into the 2016 cycle. Engaging your district with letters or emails is great, but if you also want to increase your Newsletter Opt-Ins, there is no better way than with a Fireside survey.

Adding Subscribers The survey can be as quick or comprehensive as you like. If your main goal is...

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Topics: Newsletter, Web

4 Ways to Get Organized for 2016

Ready to bring 2015 to a close and get a jump on 2016? Now's the time to wrap up this session and prep for the next with some essential Fireside house cleaning! The Fireside Account Team has compiled a list of four tremendously helpful tips to organize your database this December. Doing just these couple of things will start your office out on the path toward another successful year of...

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Topics: CRM, Newsletter

October Surprise: You Voted, We Coded

In March we introduced the Fireside Feature Frenzy, an opportunity for Fireside users to vote for many of the feature ideas and suggestions we had gathered from customers during the previous year. After two rounds and more than 1,500 votes, we had a Final Four - so we decided to do all four features!

So far we’ve completed and deployed the first two features you voted for:

Mailroom - Batch...

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Topics: CRM, Newsletter, Phones, Web

And the Winner Is...

After three weeks and more than 1,500 votes, we have a winner for the inaugural Fireside21 Feature Frenzy!

Our four finalist were the clear winners of the people, mail, cases, and outreach categories:

  • PEOPLE: Use Existing Audience as New Audience Criteria - Allow new audience to be constructed by using an existing Audience as an inclusion or exclusion.
  • MAIL ROOM: Batch Creation - Create batches...

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Topics: CRM, Newsletter, Web

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Washington, D.C. 20004