Blog

Many of the congressional offices using Fireside proudly state that they are able to turn around mail in two days or less. We’ve talked to the staff in these offices about how they use the system and leverage its tools to not just reactively respond to constituents but create relationships with them. Thanks to this quick turnaround, they’ve been able to create powerful, aggressive, proactive...

Myth 1: I can’t switch my constituent relationship management platform until the end of the year because I already signed an annual contract

You are not locked into your contract. House rules state that you can break your CRM contract at any time.

That’s right, anytime.

Here’s another tip: The best time to switch during an election year is October. Your volume of mail decreases, giving you time...

Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...

The 4th Annual Fireside Feature Frenzy has wrapped! After a week and nearly 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a comprehensive...

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

The 3rd Annual Fireside Feature Frenzy has wrapped! After a week and more than 1,500 votes from Fireside clients, the final four features have been set. Thank you to everyone for voting and for all of your winning suggestions throughout the year!

Now that you have determined which features you want, the Fireside21 innovation can begin! Over the next few months, our team will begin a...

It’s that time of year again — NCAA brackets are busting everywhere and Fireside21 users are getting ready for the competition where everyone wins!

The annual Fireside Feature Frenzy is back and frenzier than ever! All week, Fireside customers get to vote for their favorite customer-suggested features in four different categories: Casework, Mailroom, Outreach (Website, Newsletter), and...

One year ago, Fireside21 held the 2nd Annual Feature Frenzy - an opportunity for Fireside users to vote for which customer-suggested feature ideas we should produce over the next year. With the 2017 Frenzy beginning this Monday, we are excited to reveal the four winning features that will soon be deployed to your accounts.

That’s the best part about the Frenzy: you ask for it, then we...