Blog

Machine Learning: Phase One

 

The Why

Congressional offices receive overwhelming amounts of mail expressing all kinds of sentiments. As volume has increased, we’ve watched our clients grow frustrated with their inability to manage the deluge of mail manually. Sometimes it takes overtime or even coming in on the weekend to accurately tag every piece of inbound correspondence by issue and sentiment, whether pro or con. We...

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Topics: CRM, Coding, Small Business, Technology, Machine Learning

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