Blog / CRM

Fireside knows that valuable communication with constituents and in-office collaboration are important to our offices. Single Form Letter emphasizes both sides of the form letter process through in-app editing, collaboration …

When choosing a CRM, it's easy to get bogged down in the details of new features and flashy technology. But what does an office actually need out of their CRM? …

Congratulations! You’ve been elected to represent your constituents in Congress, but what comes next? It's time to select your most integral tool, constituent relationship management software. A good CRM will …

Now that 2020 is in full swing, it’s time to catch up on the mail you may have missed over the holidays. Fireside makes this typically dreaded process fast and …

Good news: We've completely changed our approach to casework email. It’s now available in a tab right next to Internal Note. Staffers now can easily communicate with constituents and agency …

At Fireside, we do things a little differently. You may have heard that we’re more than just a constituent relationship management provider for Capitol Hill because of our company culture …

Every day at the office, you log into Fireside, do your work, and then log out. But did you know that Fireside is more than just a constituent relationship management …

Are you using Microsoft Outlook for your office’s press releases and mass mailings? Find out how Fireside can help you overcome the new 500-contact limitation in Office 365’s Outlook and …

Many of the congressional offices using Fireside proudly state that they are able to turn around mail in two days or less. We’ve talked to the staff in these offices …

The Why Congressional offices receive overwhelming amounts of mail expressing all kinds of sentiments. As volume has increased, we’ve watched our clients grow frustrated with their inability to manage the …