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by Rachel Radmer on October 21, 2020

When choosing a CRM, it's easy to get bogged down in the details of new features and flashy technology. But what does an office actually need out of their CRM? …

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Topics:CRM

by Thea Schmid on October 13, 2020

Congratulations! You’ve been elected to represent your constituents in Congress, but what comes next? It's time to select your most integral tool, constituent relationship management software. A good CRM will …

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Topics:CRM

by Claudia Reed on February 20, 2020

Now that 2020 is in full swing, it’s time to catch up on the mail you may have missed over the holidays. Fireside makes this typically dreaded process fast and …

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Topics:CRMLegislative CorrespondentMailroom

by Giovanna Perfumo on January 15, 2020

Good news: We've completely changed our approach to casework email. It’s now available in a tab right next to Internal Note. Staffers now can easily communicate with constituents and agency …

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Topics:CRMCongressCasework

by Nick Consler on November 04, 2019

At Fireside, we do things a little differently. You may have heard that we’re more than just a constituent relationship management provider for Capitol Hill because of our company culture …

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Topics:CRMCongressLegislative Correspondent

by Claudia Reed on September 25, 2019

Every day at the office, you log into Fireside, do your work, and then log out. But did you know that Fireside is more than just a constituent relationship management …

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Topics:CRMCongress

by Efrén Rayos on September 24, 2019

Are you using Microsoft Outlook for your office’s press releases and mass mailings? Find out how Fireside can help you overcome the new 500-contact limitation in Office 365’s Outlook and …

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Topics:CRMNewsletterMailroom

by Nick Consler on July 22, 2019

Many of the congressional offices using Fireside proudly state that they are able to turn around mail in two days or less. We’ve talked to the staff in these offices …

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Topics:CRMNewsletterMailroom

by Scott Sadlo on July 19, 2019

The Why Congressional offices receive overwhelming amounts of mail expressing all kinds of sentiments. As volume has increased, we’ve watched our clients grow frustrated with their inability to manage the …

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Topics:CRMSmall BusinessTechnologyMachine Learning

by Nick Consler on May 17, 2019

Memorial Day weekend — a time for grilling, watching baseball, and more importantly, preparing for summer interns. When the new crew of eager beavers barges through the doors of the …

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Topics:CRMInterns