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Claudia Reed

Claudia Reed

Claudia is an Client Success Specialist who strives to provide great customer service and software support on a daily basis to our clients on Capitol Hill. She is a recent graduate from the University at Buffalo where she studied Communications. Through her major, she was able to take both computer programming and graphic design classes, which opened her eyes to a new interest in technology. During her summers of undergrad, she interned in DC for different lobbying firms and the House Committee on Ways and Means. She knew after her first summer that this is where she wanted to live and is so excited to call DC home! In her free time, Claudia enjoys going to sporting events with her friends (football, baseball, and hockey are her favorites) and taking advantage of the exciting atmosphere that DC has to offer.

Recent Posts by Claudia Reed:

by Claudia Reed on June 09, 2020

How can you reach thousands of constituents when you are stuck at home in quarantine? The easy answer is telephone town halls! Here are a few things you might not …

Topics:TechnologyRemote WorkCOVID-19Telephone Town Hall

by Claudia Reed on May 18, 2020

Virtual presence with your constituents is more important than ever and telephone town halls are a popular and effective way to communicate with large groups of people without needing to …

Topics:PhonesTelephone Town Hall

by Claudia Reed on February 20, 2020

Now that 2020 is in full swing, it’s time to catch up on the mail you may have missed over the holidays. Fireside makes this typically dreaded process fast and …

Topics:CRMLegislative CorrespondentMailroom

by Claudia Reed on October 04, 2019

When people want to contact their member of Congress, obtain assistance, or learn more about their representation in Washington, the member’s website is often the first place they go. If …

Topics:WebsiteWeb Design

by Claudia Reed on September 25, 2019

Every day at the office, you log into Fireside, do your work, and then log out. But did you know that Fireside is more than just a constituent relationship management …

Topics:CRMCongressCapitol HillCulture

by Claudia Reed on October 09, 2018

“Work smarter, reach further, and discover more. Every day, we help our clients foster stronger connections.” It’s our mission statement, and it’s what we focus on day in and day …


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