Many of the congressional offices using Fireside proudly state that they are able to turn around mail in two days or less. We’ve talked to the staff in these offices about how they use the system and leverage its tools to not just reactively respond to constituents but create relationships with them. Thanks to this quick turnaround, they’ve been able to create powerful, aggressive, proactive...
Memorial Day weekend — a time for grilling, watching baseball, and more importantly, preparing for summer interns. When the new crew of eager beavers barges through the doors of the House office buildings, how will you prepare them for their time in Fireside?
We’ve put together some resources to help you and your newbies during this frenetic time:
For the intern coordinator:
Myth 1: I can’t switch my constituent relationship management platform until the end of the year because I already signed an annual contract
You are not locked into your contract. House rules state that you can break your CRM contract at any time.
That’s right, anytime.
Here’s another tip: The best time to switch during an election year is October. Your volume of mail decreases, giving you time...
What inspired you to start Fireside?
I spent the first part of my career at several startups, but playing the startup lottery as an employee didn’t work out for me. One company after another went out of business — as 90 percent of startups do. I wanted to do programming, and I wanted to know that my work was making a positive impact on people's lives. The best part of my job now is knowing that...
Staff are the heartbeat of every congressional office. In our previous post about the Ecosystem of Congress, we highlighted how everything that happens in your office and in your district are connected. But, we only touched on the other distractions and tasks the office will experience every day in session. To help better understand the day, we created a flowing data visualization to show you a...
Fireside Announces New Brand Identity
Washington, DC, September 12, 2018 -- Fireside, a software company catering to members of Congress, announces the implementation of a new brand designed to reflect its ongoing mission to simplify the complexity of the Hill. The company’s new look reflects its success in forging strong client relationships and fostering client-constituent connections.
Summer is here. You know what that means: camping, cookouts, and communications. For all of these things, you need to prepare. For camping, you need a flashlight, a tent, and supplies. What is a cookout without cheeseburgers and hot dogs? Now that it’s summer and Congress is creeping out of blackout, how do you set yourself up for communications success to prepare for the next blackout?
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