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Introducing the New Inbox for Fireside CRM


Kyle | August 10, 2016
Effectively managing constituent mail is one of the biggest challenges every Congressional office faces. Individual emails, massive advocacy campaigns and good old fashioned snail mail all adds up. Some offices regularly receive more than 1,000 piec...

Bulking Up Bulk Mailings


Kyle | June 15, 2016
When you want to create a proactive mailing to engage your constituents, the best way to do that is with Fireside CRM’s Bulk Mailing builder. You can easily set up a franked mass mailing or a 499 that will be delivered to constituents as email or pr...

Coming Soon: New Inbox for Fireside CRM


Kyle | May 11, 2016
Every congressional office deals with a ton of constituent mail, and the volume is only increasing. With some offices receiving more than 1,000 pieces of mail in a single day, it can be a challenge to keep everything running smoothly. At Fireside21,...

The Frenzied Four


Kyle | March 29, 2016
Voting has ended for the 2nd Annual Fireside21 Feature Frenzy! After five days and nearly 1,500 votes from Fireside clients, four winning customer features have emerged as the cream of the crop. Thank you to everyone for voting! Now that you have de...

The Frenzy of March


Kyle | March 21, 2016
The Annual Fireside21 Feature Frenzy has returned and it’s frenzier than ever! During the Feature Frenzy, you get to vote for customer feature suggestions in four different categories: Casework, Mailroom, Outreach (Website and Newsletter) and People...

The Blackouts are Coming! - A Guide for Blackout Success


Kyle | February 08, 2016
It’s important to set yourself up for success by maximizing your opportunities both in and out of the 2016 Blackout periods. During Blackouts, you are permitted to send 499s and communicate with your opt-in list, so increasing the number of constitu...

Audience Game Changers


Kyle | January 27, 2016
Audiences in Fireside have always been dynamic, but today they are getting even better! A ton of new features have been deployed to the Audience Builder, providing more ways to enhance your constituent communications -- the perfect way to kickoff th...

Build Opt-In Lists with Surveys


Kyle | January 07, 2016
The State of the Union Address is a fantastic time to touch base with your constituents, especially going into the 2016 cycle. Engaging your district with letters or emails is great, but if you also want to increase your Newsletter Opt-Ins, there is...

The New Phone Report Is Here! The New Phone Report Is Here!


Kyle | December 18, 2015
You asked for it, now you have it! Direct from the Customer Suggestion Board, your Fireside CRM now has a report dedicated to the phone calls your office logs. You can find it under the Reports dropdown menu, paired with our popular Walk-In Report. ...

4 Ways to Get Organized for 2016


Kyle | December 07, 2015
Ready to bring 2015 to a close and get a jump on 2016? Now's the time to wrap up this session and prep for the next with some essential Fireside house cleaning! The Fireside Account Team has compiled a list of four tremendously helpful tips to organ...
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