Coming Soon: New Inbox for Fireside CRM
Kyle | May 11, 2016
Every congressional office deals with a ton of constituent mail, and the volume is only increasing. With some offices receiving more than 1,000 pieces of mail in a single day, it can be a challenge to keep everything running smoothly. At Fireside21,...
The Frenzied Four
Kyle | March 29, 2016
Voting has ended for the 2nd Annual Fireside21 Feature Frenzy! After five days and nearly 1,500 votes from Fireside clients, four winning customer features have emerged as the cream of the crop. Thank you to everyone for voting! Now that you have de...
The Frenzy of March
Kyle | March 21, 2016
The Annual Fireside21 Feature Frenzy has returned and it’s frenzier than ever! During the Feature Frenzy, you get to vote for customer feature suggestions in four different categories: Casework, Mailroom, Outreach (Website and Newsletter) and People...
The Blackouts are Coming! - A Guide for Blackout Success
Kyle | February 08, 2016
It’s important to set yourself up for success by maximizing your opportunities both in and out of the 2016 Blackout periods. During Blackouts, you are permitted to send 499s and communicate with your opt-in list, so increasing the number of constitu...
Audience Game Changers
Kyle | January 27, 2016
Audiences in Fireside have always been dynamic, but today they are getting even better! A ton of new features have been deployed to the Audience Builder, providing more ways to enhance your constituent communications -- the perfect way to kickoff th...
Build Opt-In Lists with Surveys
Kyle | January 07, 2016
The State of the Union Address is a fantastic time to touch base with your constituents, especially going into the 2016 cycle. Engaging your district with letters or emails is great, but if you also want to increase your Newsletter Opt-Ins, there is...
The New Phone Report Is Here! The New Phone Report Is Here!
Kyle | December 18, 2015
You asked for it, now you have it! Direct from the Customer Suggestion Board, your Fireside CRM now has a report dedicated to the phone calls your office logs. You can find it under the Reports dropdown menu, paired with our popular Walk-In Report. ...
4 Ways to Get Organized for 2016
Kyle | December 07, 2015
Ready to bring 2015 to a close and get a jump on 2016? Now's the time to wrap up this session and prep for the next with some essential Fireside house cleaning! The Fireside Account Team has compiled a list of four tremendously helpful tips to organ...
October Surprise: You Voted, We Coded
Kyle | October 21, 2015
In March we introduced the Fireside Feature Frenzy, an opportunity for Fireside users to vote for many of the feature ideas and suggestions we had gathered from customers during the previous year. After two rounds and more than 1,500 votes, we had a ...
Happy 10th Anniversary, Josh!
Ken | October 14, 2015
Today, we’re celebrating Josh’s ten year anniversary at Fireside21, but that’s not quite the whole story. Before he officially joined the team as an employee, along with Jeff Mascott, Josh bootstrapped our first product. Today, we call it Fireside W...