21 Tips: Ask for Feedback

December 30th, 2009 | Filed under: Email Outreach | Posted by Andy

This is the seventeenth entry in our series of 21 Tips for Email Outreach.

Email is a two-way street! Don’t be afraid to put a question right in the subject line of your email and ask for input. Link to your newest survey and create audiences for those who answered – even audiences based on how they answered – and email them with your response and the results of the survey. Your constituents will know that their voices were heard, and the evidence will be right there in their email inboxes.

21 Tips: Include District and Local News and Events

December 28th, 2009 | Filed under: Email Outreach | Posted by Andy

This is the sixteenth entry in our series of 21 Tips for Email Outreach.

Show some hometown pride and remind your constituents that your thoughts are of home, even if your work is in Washington. There are lots of creative ways to inject a little local color into your email outreach: community spotlights, interviews with local leaders, constituent photos, commemorations of hometown heroes or recognitions of major athletic victories, for example. And be sure to include links. Your constituents will want to click around to learn more about the people, places, and events that make their district unique.

21 Tips: Ditch the Beltway Lingo

December 18th, 2009 | Filed under: Email Outreach | Posted by Ken

This is the fifteenth entry in our series of 21 Tips for Email Outreach.

It’s great to have constituents who are interested in legislation and policy, however, most of your e-newsletter readers don’t spend their days glued to C-SPAN, fretting over mark-ups and quorums.  

It can be difficult to escape the Capitol Hill mindset, but for your email newsletters try to keep your broader audience in mind and avoid congressional terminology and political jargon as much as possible.

21 Tips: Mix It Up

December 16th, 2009 | Filed under: Email Outreach | Posted by Andy

This is the fourteenth entry in our series of 21 Tips for Email Outreach.

Variety is the spice of life. Vary your messages’ content and packaging to keep things fresh. You don’t have to stop your regular email updates, but be sure to inject some novelty into them: use polls, local spotlights, interviews, event photos, videos – whatever will keep your readers’ attention.

It’s not always easy to think up brilliant ideas on the spot, so make a folder on your computer where you can save new concepts for emails when they come to you, even if you don’t have time to flesh them out right away. That way, when the time comes to write your newsletter, you’ll have those ideas to draw on.

21 Tips: Plan Your Targeting Strategy First and Then Work to Build up Your List Counts

December 14th, 2009 | Filed under: Email Outreach | Posted by Neda

This is the thirteenth entry in our series of 21 Tips for Email Outreach.

What demographics do you need to reach the most?  What regions, industries, age groups?  Choose a few target audiences that are important over the next 12 months – between five and ten – and focus on developing strategies that will grow your opt-in lists in those specific areas.  

Don’t overdo it.  Only focus on the really important audiences to get the most out of the time your staff invests in preparing email alerts.

Say, for example, you want to expand your reach in a particular county.  You can create surveys that address local concerns and gather additional information about those constituents and the issues that interest them most.  

As your subscriber count grows, send more email updates to these specific groups with relevant to their geographic area (or industry, issue, etc).  These targeted emails are more likely to be forwarded to friends and family, further growing your opt-in lists for that demographic.

As always, coordinate with your offline outreach efforts and track your progress!

21 Tips: Integrate with Offline Correspondence and Activities

December 10th, 2009 | Filed under: Email Outreach | Posted by Andy

This is the twelfth entry in our series of 21 Tips for Email Outreach.

Think of email as one important tactic in your broader communications strategy.  You can great results by coordinating your email with your other public relations tools (press releases, town halls, tele-town halls, bulk mailing, etc.) Remember, email can be acted on instantly – just a click to forward it or to visit your website – so it can be a powerful part of your outreach plan.

21 Tips: Target Your Issue Alerts

December 7th, 2009 | Filed under: 21 Tips for Email Outreach | Posted by Neda

This is the eleventh entry in our series of 21 Tips for Email Outreach.

People like to be informed about the issues of the day, but sometimes enough is enough.  That’s where audiences come in.  Targeting your emails to specific groups gets the right message to the right people without alienating all of your subscribers (and increasing your opt-out rates).

21 Tips: Publish a Weekly Survey on an Upcoming Vote

December 4th, 2009 | Filed under: Email Outreach | Posted by Ken

We can’t say it enough: surveys are a great way to build your opt-in and targeted email lists.  They also give your constituents a chance to make their voices heard.  Email is personal and conversational: when an email shows up in your constituents’ inboxes, they’ll appreciate the opportunity to share their views.  Use surveys to foster dialogue without further clogging your office inbox.

21 Tips: Don’t Send an Email on a Friday Afternoon

December 2nd, 2009 | Filed under: Email Outreach | Posted by Neda

This is the ninth entry in our series of 21 Tips for Email Outreach.

Your emails are more likely to be opened on Tuesday, Wednesday, or Thursday, when readers are less likely to be looking ahead to, or thinking back on, that glorious weekend of theirs.  Whichever day you choose, if you’re sending a regular newsletter, stick to your schedule.  Your readers will come to expect it and look forward to reading it.